Wednesday, 18 February 2015

 Reports are summaries and analysis of your data, which you can display or print. A report returns a set of records that meets certain criteria, and displays it in organized rows and columns. Report data can be filtered, grouped, and displayed graphically as a chart.Reports are stored in folders, which control who has access.

In Salesforce there are four types of reports :

1. Tabular Report: Tabular reports are the simplest and fastest way to look at data. Similar to a spreadsheet, they consist simply of an ordered set of fields in columns, with each matching record listed in a row. Tabular reports are best for creating lists of records or a list with a single grand total. They can’t be used to create groups of data or charts, and can’t be used in dashboards unless rows are limited. Examples include contact mailing lists and activity reports.

2. Summary Report: Summary reports are similar to tabular reports, but also allow users to group rows of data, view subtotals, and create charts. They can be used as the source report for dashboard components. Use this type for a report to show subtotals based on the value of a particular field or when you want to create a hierarchical list, such as all opportunities for your team, subtotaled by Stage and Owner. Summary reports with no groupings show as tabular reports on the report run page.

3. Matrix Report: Matrix reports are similar to summary reports but allow you to group and summarize data by both rows and columns. They can be used as the source report for dashboard components. Use this type for comparing related totals, especially if you have large amounts of data to summarize and you need to compare values in several different fields, or you want to look at data by date and by product, person, or geography. Matrix reports without at least one row and one column grouping show as summary reports on the report run page.

4. Joined Report: Joined reports let you create multiple report blocks that provide different views of your data. Each block acts like a “sub-report,” with its own fields, columns, sorting, and filtering. A joined report can even contain data from different report types.

Creating Salesforce Report:

Creating Custom Report Types & Administrators with the “Manage Custom Report Types” permission can create and edit custom report types. To get started click Your Name > Setup > Create > Report Types. Salesforce Reports creation is very easy and we can reports in very less time. 
To create a new report:
  1. From the Reports tab, click New Report.
  2. Select the report type for the report, and click Create.
  3. Customize your report, then save or run it.


Salesforce Report

# Report tab is used to navigate reports screen. when you click reports tab it will display above screen.
# Dashboard folder is used navigate list of dashboard screen
# Create new report folder is used to create new report folder
# Create new dashboard folder is used to create new dashboard folder
# Left side box shows list of available report/dashboard folders in your org. By default salesforce will provide standard folders
# New report button is used to create new report and new dashboard button is used to create new dashboard.
To create new Salesforce Report follow below steps.
1. Click on report tab and then click in new report button. You will navigate to below screen

Report 

2. Select the report type ( which type of report you are creating ) and click on Create button. You will navigate to below screen.

How to create reports in slaesforce 

In the above image left side panel shows list of available fields in report type. We can easily add/remove fields to report by drag and drop from left side panel right (report preview) side panel. In salesforce we can create four types of reports. Those are Tabular, Summary, Matrix and Joined reports. We can add filters to our salesforce reports.
3. Click on Save your report once you done with your report customization(adding fields to report, selecting report format and adding filters to your report). Enter mandatory fields to save the report, those are Report name and also select the report folder.


Dashboard is the graphical representation of the data generated by a report or multiple reports. Dashboard component types can be charts, tables, gauges, metrics, or other components that you can create with Visualforce. 

Different Kinds of Dashboard Component:

1. Chart: Use a chart when you want to show data graphically.

2. Gauge: Use a gauge when you have a single value that you want to show within a range of custom values.

3. Metric: Use a metric when you have one key value to display.
  • Enter metric labels directly on components by clicking the empty text field next to the grand total.
  • Metric components placed directly above and below each other in a dashboard column are displayed together as a single component.
4. Table: Use a table to show a set of report data in column form.

5. Visualforce Page: Use a Visualforce page when you want to create a custom component or show information not available in another component type.

6. Custom S-Control: Custom S-Controls can contain any type of content that you can display or run in a browser, for example, a Java applet, an ActiveX control, an Excel file, or a custom HTML Web form.
 



 




Question: Who is a contact?

Answer: A Contact is any individual or influencer associated with an account that you want to track in Salesforce.






Question: What are leads?

Answer: Leads are people who are interested in your product and service. Converting leads to loyal customers will provide success within a business. By managing your leads in a systematic and structured way, you can increase both the numbers of leads you generate and how many leads you convert.
 





Question: What is an opportunity?

Answer: An opportunity is any potential revenue-generating event (“sales deal”) that you want to track in Salesforce.

 




Question: What is campaign?

Answer: A campaign is any marketing project that you want to plan, manage and track in Salesforce. 


Question: What are cases in Salesforce?

Answer: A case is a detailed description of a customer’s feedback, problems or questions.


Question: What are solutions in Salesforce?

Answer: A solution is detailed description of a customer issue and the resolution of that issue. The collection of your organization’s solution is referred as knowledge base.


Question: What is report in Salesforce?

Answer: Reports are summaries and analysis of your data, which you can display or print.



Question: What is dashboard in Salesforce?

Answer: Dashboard gives you a real-time snapshot of corporate metrics and key performance indicators. A dashboard is a group of different charts or components that graphically display your custom report data.


Question: What are calendar and tasks?

Answer: Activities are both tasks and scheduled calendar events. You can define and track activities for many different objects, including campaign, accounts, contacts and leads.

Question: What are products in Salesforce?

Answer: Products are the individual items that you sell on your opportunity.